The Better Business Bureau issued this warning to sports, music, and theater fans: Beware of online ticket sales.
The bureau has received hundreds of complaints against TicketsMyWay.com, run by the Las Vegas-based company Event Tickets.
Consumers complain that they paid for concert and sporting event tickets but never received the tickets. Other customers said they didn’t get their tickets until after the scheduled events.
The company has an unsatisfactory bureau rating that stems from nearly 100 instances of non-delivery of tickets, another 100 complaints involving refunds and exchanges, and 200 occasions when the company failed to respond to Better Business Bureau to resolve customer issues.
Consumers who think they may have been ripped off when buying tickets online can file a complaint with the Better Business Bureau online at www.tucson.bbb.org, or with the Arizona Attorney General’s office, www.azag.gov.